waterfaller1
Ripping up the road
Avenue Veteran
Celebirdy of the Month
Mayor of the Avenue
Avenue Spotlight Award
- Joined
- 10/16/09
- Messages
- 26,782
- Real Name
- carole
I am thinking Zen for the male & Karma for the female. Do you like it?
You know, sometimes it pays to complain a little. I had called to say the edge of my plants stand was broken. I got not much more than an "I'm sorry". Being inexpensive, but heavy so not so cheap on shipping, it seemed silly to send it back just for a chipped corner. But, I still felt they could have compensated me somehow. After the phone conversation they sent an e-mail to ask if that had solved the problem. I said, well not really....it still kind of leaves a person not wanting to purchase items off the internet.
This morning there is a new e-mail saying I can return it, or get a partial refund. Now that I think is fair..I will get the partial refund for $8., so it cost me under $30.
You know, sometimes it pays to complain a little. I had called to say the edge of my plants stand was broken. I got not much more than an "I'm sorry". Being inexpensive, but heavy so not so cheap on shipping, it seemed silly to send it back just for a chipped corner. But, I still felt they could have compensated me somehow. After the phone conversation they sent an e-mail to ask if that had solved the problem. I said, well not really....it still kind of leaves a person not wanting to purchase items off the internet.
This morning there is a new e-mail saying I can return it, or get a partial refund. Now that I think is fair..I will get the partial refund for $8., so it cost me under $30.