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Not getting the Tags/Mentions Notifications

Monica

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When mentioned in a thread (or tagged), sometimes I receive an alert about it, sometimes I don't. @sunnysmom is one person I'm not receiving tags from but I see I've gotten tags from Zara, Miss_sj, Shezbug, Mizzely and others without any issues. It is confirmed that there is an actual tag (hover over the hyperlink and it shows a preview of my profile)



Here is one such post for an example.... I can't find in my alerts that I was mentioned, but clearly my name is there. (I can find alerts from all others that have tagged me)




Sunnysmom and I even discussed it in this thread...

 

Monaco

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Same here, but with replies to watched threads... I don't get tagged very often. And the around the neighborhood posts don't show up in the new posts sometimes.
 

CeciliaZ

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I have also tagged some members who usually respond but noticed they have not recently - I also wonder if they have gotten the alerts.
 

Ripshod

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I noticed the disappearance of the pop-up notification too. But then I've had quite a few problems lately, thought I'd give @Staff a break. The notification bell flag is still working fine though.
I do know though that adding a tag via an edit doesn't work, the tag has to be in the message when you first post it.
 

Monica

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@Monaco with the new threads... all I can think of is to switch between "What's New" and "New Posts". I know I miss posts even with "What's New".

I've got it set up to automatically watch threads I post to so I haven't noticed an issue there... Not sure where it's at but there was a way to watch or ignore forums and you could set up how you "see" forums. Like, if you wanted to, you could see a forum, but not see updates about it in the New Posts section or you could completely ignore the forum and not see anything from it unless you "unblock" the forum.
 

Monaco

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So, with that I got a notification that you replied to the thread, but not that you mentioned me.

Yes, I "watched" the wing nut lounge yesterday, but I haven't looked to see if it worked.

Odd little changes in the last couple of weeks.
 

Monaco

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Ahh. It was the game Pavillion that I watched, but no notification of new posts there, and nothing in the new posts or the what's new tabs.
 

Fergus Mom

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Tagging you both @Monica and @Monaco just to help you test it here... hope you get them.
 

Monica

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@Fergus Mom Yup! I'm thinking it might be an issue between @sunnysmom and I or something else? (re: threads I linked to)
 

Cynthia & Percy

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The game pavilion is different in that you would have to watch it and go to watched forums do you see any changes in the game pavilion game for the threads do not show up and what’s new Or new post if you just want a specific game you would have to say watch to that thread and you were getting notifications then when it got changed and it would be under watch threads
 

Monaco

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Omg, I got a mention!

It seems sporadic, there's no pattern, but I definitely stop getting notifications on a thread a few days old no matter how many replies have gone into it.

I see what you mean about the game Pavillion, but it should still notify me since the threads are active, I interacted with them, and I have all of that selected in the preferences.

I wonder if it's a time thing... Like a certain age, and it stops showing up?
 

Beasley

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I haven’t gotten notifications reliably either, I just obsessively check the new threads :shrug:
 

Dona

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I haven't always gotten alerts that people have added to threads that I have replied to. I eventually stumble upon them. But I suppose I am missing things.
 

Cynthia & Percy

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There is a place in alerts were you can check off your preferences and get or not get alerts for items as requested
 

Shezbug

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Just out of curiosity are you all typing the members full screen name after the @symbol or clinking in the box that comes up with their name (like @Zara)?
40B79FF4-B6CA-46D1-823B-3DC0663BE889.png
 

Shezbug

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I also noticed if I ignore notifications for a certain thread (not sure how many times) and do not check that thread either I stop getting notifications. Other than that all my notifications, mentions and tags seem to be working fine.
 

Monaco

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I always hit the name rather than typing it, because I don't trust my memory or fingers or autocorrect.
 

itzmered

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You won’t get certain forums in new posts as we have it set that certain ones don’t show up in there. You also should use the lightning bolt as the other one only shows new posts in forums you have visited in a certain period of time. As far as tagging when creating a tag you need to click on the name when it comes up. If you edit a post and add a tag it will not alert the person
 

Monaco

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You won’t get certain forums in new posts as we have it set that certain ones don’t show up in there. You also should use the lightning bolt as the other one only shows new posts in forums you have visited in a certain period of time. As far as tagging when creating a tag you need to click on the name when it comes up. If you edit a post and add a tag it will not alert the person
This makes sense. I thought it might have to do with time.
 

Zara

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@Shezbug that worked fine for me.
I have seen some tags for me that I never got alerts for but I know that when you edit the post and add the tag the person won't get the alert so I think this is what is happening.

I also noticed if I ignore notifications for a certain thread (not sure how many times) and do not check that thread either I stop getting notifications
Yes I noticed the same and then randomly I sometimes get an alert,but usually I won't.
 
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