I'm so glad I reached out to everyone here - you all have been so great with the crazy lady - LOL -Don't be rushed. That's the saleswoman in her! I know you won't be disappointed but just talk to her about her opinions of what you are doing. Doing custom is great if when you get it your happy. She kinda would tell me if she thought I was doing something I wouldn't be happy with. Some I agreed to and some I didn't. I am happy with every change I made. Just think it over in your head.
I have a commercial cook top I love. They don't make it anymore. Stick to your guns since your the one doing the cooking. Out persist them all and you will get what you want. Stand your ground girl!
Oh - so that rules out the Kings Cage - the one that they have that I was going to buy was in 1 inch spacing - but there again - that was $2,000 and from who knows where.
I just received an e-mail from Carmen saying it sounds like I have too much on my plate to make a decision - she was just trying to get me a good deal if I ordered now -and she has plenty of customers to take my place in line -
That's what it looks like a little rod that slides down - they are sending me samples of the cage with the bar spacing I need - I never knew anyone would do that - I've received fabric samples in the mail but never cage samples - LOLTo lock the doors on my EH cage, she sent me ss carabiners.
I don't understand why Carmen is pressuring you so much, maybe you can find a used AE cage??
not seeing cages - just cage supplies
Just take a few days off. I don't like any pressure being put on me and I won't be pushed. It sounds like no fun. Did she agree to 50% down? That use to be an option. Sorry, maybe she is having a bad day. I'm not making excuses for her, trust me. Every option is more money, It adds up and can become overwhelming. My first purchase was a little uncomfortable only because like you said all the money up front and you don't know the company plus the stress of making the right decision. I have four cages behind me and the fifth on the way. Carmen takes a while to get to know her. I really like her, she is honest and really trys to please me in any way she can. My best advice is still don't rush. Do what your comfortable with. That being said I know she makes a great cage. I could mention brands that I have seen but I can tell you they don't come close to Animal Environments. One of your problems is you want a large cage and pre made cages come with the bars to far apart. It's almost like you need custom cage no mater what. Many people on here talk of other custom companies and maybe compare and talk to them. Please make sure you see cages from other companies before you order from them would be my best advice. Close up pictures to include welds would work. I drove 5 hours one way to see 2 different cages and glad I did. I volunteer at local bird rescue and get to see just about all the brand cages. These cages are given when people surrender the birds. I watched Animal Environments video on YouTube and I was amazed at the quality. Have you watched her video? Even after watching the video I ordererd a large stainless steel cage from anither company and it was totally unexceptable for me. It was shipped back immediately! I did this because I didn't feel comfortable with a company I didn't know and the negative comments made here also influenced me. She can come across kinda pushy at times trying to close the deal. Kinda typical of sales people. I just ignore that and do what I want when I'm ready. I know you have had some difficulties and it sounds like your just not comfortable with this cage deal. If I can help you in any way just ask. I think everyone here gives you complete honesty regarding the experiences that they have had and they are different for each of us. This is just a great site for information. Take a deep breathe and move on. Keep us posted.I just received an e-mail from Carmen saying it sounds like I have too much on my plate to make a decision - she was just trying to get me a good deal if I ordered now -and she has plenty of customers to take my place in line -
I told her that I would look over the specifications of the e-mail and perhaps need to fine tune a few things - and again, I didn't understand her latest e-mail about the other changes she was recommending. I also asked if she would consider taking a deposit to start the order and payment in full at time of shipment. however, if the "deal" was if I placed the order right away - then I guess I won't be buying from her - we went back and forth so many times on pricing and that was even before we got into detailed specifications.
I just received the photos of the door locking mechanism on the EH and not quite sure about that.
I give up
After speaking with you - and looking at other cages - and thinking - I was just about to say okay I'll take the plunge - I received two e-mails - the first said that the order is cancelled but if I call her right a way she won't officially cancel it until Monday morning - then said we would have to start over with the pricing - because I asked if the price and specs she emailed me would still be good - mind you I've lost track of the pricing back and forth and her changing the pricing on be and that was before I even started doing anything custom. i don't understand the only reason the price should change is if I requested something different then what was on the order confirmation. THEN…. you'll love this - if you only send 50% to start the order - that means AND I QUOTE …. I WORK SLOWER - which means I said I would try for August - but you can't get it until end of september because you don't send enough to buy the supplies.
Not enough for supplies. Yep, she doesn't have a bunch of customers waiting in line. My other guess is that she has to wait until the laborers can work a small job for her in between their real jobs and that is why there is such a wait also. Really a shame because few things are actually made here in the USA and not overseas but it was just soooo hard dealing with her and getting the plastic connecting pins I needed.
But, I cannot say I am at all surprised. I have read so, so many stories of terrible customer service from her. And experienced it firsthand myself!Thanks, after talking with beak face - I was all set - because they are beautiful cages - but I should have to renegotiate a price just because I'm not ready to buy when she sends me the order confirmation. I was even over my fear of sending the full amount - now I don't know what to do. I was only going to look over the specs again, and beak face made a few really good suggestions that I should consider getting before the final order was placed. That in my book should be the only reason the price should change; if I made a change to the order.I'm sorry for your experience @Rory's Mom
