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Just a note about the box,
Remove the plastic and fill the base of the box with the shavings, a good 4-5 inches deep. Make a little cup dent near a corner to put the chick and the egg in.
Did you take the egg away from the hen? You only said you took the chick.
First time parents don't always get things right... and if they can't figure it out on their own, it sometimes helps to have them around an experienced pair.
She may be over-protective of the chicks, and that could change as they grow older. That is, in a week or two, she may allow her mate to start feeding them as well. The older they get, the harder it will be to keep all of them fed without extra help.
I would say an important thing is to make sure you are feeding the parents a healthy, varied diet. Even if they are picky eaters, continue feeding a varied diet!