@Xoetix why oh why do you always find things people have never heard of, nevermind seen before?
So once upon a time, I worked for Geico selling flood insurance. At least two or three times a week, I would have to call the underwriters, and eventually it got to a point where they'd hear my voice and immediately go "oh hell."
Every time I had to call, it was because the situation was crazy/weird/obscenely difficult/had archaic information/etc.
I was known for it. If there was a really complicated case, I was always the one who ended up with it.
It's a gift