The Chewy and outdoor flight thing is why I probably come across as pedantic in some of my posts, or replies to other people's posts, belaboring context and details.
Personally, I think it's a fair comment to encourage the use of restraint while outdoors when further context isn't offered (flightless or free-flight trained).
I've also reported photos on the forum based on...
Please do not post photos of birds in dangerous situations.
Photos of your bird unrestrained outside (example: no harness or carrier). Please be aware if you choose to bring your birds outside without a harness or in a secure cage that you place them at risk. Even birds with clipped wings and who have never shown any interest or ability to fly can get airborne with the right gust of wind or if something unexpectedly frightens them and in the excitement of the moment can fly away or into danger. We recommend using flight suits, harnesses or closed cages when bringing birds outside.
If you see a photo of a bird in a potentially dangerous situation, please report it. We do not need a dozen members repeating the same thing over and over again. This can feel like harassment and put the posting member on the defensive.
With photos like the one posted in message #318, I think they should contain a disclaimer of sorts.
We never know who is reading and what their level of expertise is.
All that said, your customer didn't need to resort to threats.