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Log in new device

Lady Jane

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I have the newest model of I Pad Pro now and it’s awesome. The issue is every time I want to be on AA I must go through the process of log in. I see no place to check remember me. Is there a fix for this?
 

Rain Bow

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I'm not sure, do you know what browser your using?
 

Lady Jane

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Have no idea.
 

Teckechick

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Go to Settings, then go to Passwords and Accounts, then make sure Autofill Passwords is on.
 

painesgrey

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Have no idea.
Ipad Pros come with Safari as their browser, unless you've installed a new browser app.

It sounds like the browser isn't saving cookies for AA - cookies being what browsers and websites use to keep you logged into websites in between uses. I don't have an ipad or safari, so I can't give you specific instructions.. but you might want to look at Safari's privacy settings to make sure that cookies are enabled.
 

Lady Jane

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Auto fill is on but thanks. Will check cookies. Thanks both of you.

just checked cookies are not blocked. Any one else have ideas?
 
Last edited:

Peachfaced

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@itzmered You're an iOS user, right? Have any idea?
 

Ripshod

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Once you've signed in and get to the forums make a fresh bookmark and delete the old one.
 

Lady Jane

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Thanks Linden but I have done that already. In the old forum there was a small check area at the long in that most sign in places have labeled remember me. Seems this new set up does not have that. What are other members doing? Any input from the concierge people?
 

itzmered

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Stay logged on is a standard feature that is automatically checked. Your new iPad is not holding the cookie to keep you logged on
 

Zara

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Any input from the concierge people?
Sorry, I don´t know anything about Ipads/Iphones. It is not a site issue, it is a device issue.
Hopefully someone who knows those devices can help you with the cookies. If there´s a problem with your device you will have to call tech support.
 

Teckechick

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Have you tried manually adding the site to your device? You can do that by going to your Settings icon, then open Passwords & Accounts, then open Website & App Passwords, Click the + sign and add the website, username, and password.

I can get screen shots if you need them. Just let me know. :)
 

Lady Jane

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Just checked and AA was auto added along with FB. I do not have to log into FB every time. It is partly an AA issue because there is no place to check remember me like there was on the old AA. Thanks @Teckechick for trying to help.
 

Dartman

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See if your browser give you the option to use the desktop version of this site as many will default to the Android/mobile version and things can be different between the two. On FireFox for android there is a desktop check box and many other Android web browsers have it as well so maybe there is the same option for the browsers I Pads use.
 

Lady Jane

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I am on bran new iPad Pro. Not android. Browser is safari. If I leave AA open I can come back without log in. If I close out need to log in again. I think it’s a security thing for this device. I can live with it this way. All settings are set to save passwords but big Apple brother wants his way. Thanks everyone who posted here.
 

Birdie Mama

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I am also on iPad. Have you tried signing in and then saving the page as a bookmark? That’s how I go on every time. I just cleared all my cookies so had to sign back in and now it remembers it again.

ill take a look around the settings to see if I see anything...I am on ipad2018.
 

Lady Jane

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I just managed by pure accident to keep log in alive, even after closing down AA. First I logged into google account and opened up AA from the internet. Appears this was the solution. Very happy this worked. This I pad is this years version.
 

Birdie Mama

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@LadyJane

Glad it got figured out. They are great but sometimes can be a pain in the derrière! I was still searching when I accidentally went backwards one page too many and found myself back here and saw your note. :wacky:
 

Lady Jane

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I am still wondering what Google had to do with all this. Google is everywhere now. Thanks again Birdie Mama.
 
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