Help please.

[Icey]

I am trying to upload pictures from my Samsung phone but keep getting error message that they are not in proper format. (,jpg).
How can I fix this? Is it in my phone settings or the camera format?

 

[Icey]

As listed.

 

[Respect]

I’m on iOS, but on Samsung/Android it should be something like Camera > Settings > Advanced Picture Options > HEIC Images, with a toggle to turn it on and off. Turning it off will save any pictures you take as JPEGs. I’m not sure if turning it off converts previously taken photos, though.

 

[Emma&pico]

Is it a picture you have taken on your camera or a saved one of internet ? Or screenshot?

 

[Mizzely]

You could screenshot the photo you want to share here!

Otherwise there are heic to jpeg converters you can use. Warpbin | Simple File Sharing

 

[Icey]

Thanks. I am just charging it up now and will check settings.

 

[Icey]

I reset my camera setting and it looks like it works now. Thank you all again.