Okay, so I've done some reading and I think I get the gist of it. So this lady was selling bird food that contained too much salt, sugar, and fat. She claimed the food was organic, but it wasn't, and she preparing the food in unclean environments. This caused many birds to get sick and some even died.
Then, in addition to that, she would not ship orders after the customer paid, and then lie about why she didn't ship it. The customers then had to fight to get refunds.
Now she is back, but instead of food she is selling baby birds. Right?