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Error when trying to pm another member

Laurie

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I am getting an error when I try to send a pm to Crazy Bird Lady

The error says:
Oops! We ran into some problems.
You may not start a conversation with the following recipients: Crazy Bird Lady.

Please help.
 

Zara

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I just replied in the other thread. Check how full your inbox is :)
If it still doesn´t work, they could have their setting so noone can message them.
 

Laurie

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I just replied in the other thread. Check how full your inbox is :)
Sorry, I don't even know how to do that.

There is nothing saying it is full when I open it. I could delete some things but am not sure how. I don't know why I am having trouble with this.

Thanks for helping me.
 

Zara

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When you go in to ¨conversations¨ it will be at the top somewhere. xx/100

Sounds like the other person has their privacy setting set to nobody.

They can change it by clicking their name in the top right, then ¨privacy¨ then change the settings next to ¨Allow users to… ¨ by selecting ¨members¨ from the dropdown menu next to ¨Start conversations with you: ¨.

Hopefully she sees your post and reaches out to you :)
 

expressmailtome

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Even if a member has their settings set to only allow conversations with members that they follow, staff can still initiate a conversation if needed.
 

itzmered

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It’s giving you the correct error. Members can set their preference to not allow anyone to message them. Of course staff can bypass that.
 

Laurie

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Well, we worked it out and the two of us were able to connect. Thanks for the assistance.
 
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