What was wrong with it that made them offer a refund? What is wrong with Purina brand?
My dogs developed breathing problems and issues with their dietary tract, my mom's dogs had similar response, but one had a seizure. An aunt's dog in florida is very ill looking and their vet can't find a cause, so they're gonna try a different food. One of my cousins from a different side claimed their dog had similiar issues. We're still getting some response from it, so we'll see.
The bird food for parrots is Mazuri, which is what led me down the rabbit hole of kibble and pellet research again. We've had a lot of problems with Purina and I just don't want to risk my birds.
Some dogs, can have issues with Purina Beneful. I'd advise strongly, anyone involved with this thread or just reading it to please do their own research. My opinion is that beneful is something we'll avoid due to health concerns. Since the switch to the other brand, we've had no issues but we're baiting out breaths and watching. There is a lot more history here and some of it is painful but I won't go into details. There hasn't been a recall on beneful, nor do they think there was any change in formula. But again, please, research your own foods. Only the pet owners know what's best for their pets.