UPDATE: i did some more investigation on the pictures and found some things...
this picture seems like the bottom budgies have leftover poo on their vents (an indication of sickness). the 2 budgies on top: one looks pregnant and the other seems to have an enlarged crop (possibly a goiter?).
the water dishes look really grimy (especially the one with the toucan). Also the newspaper and the name of the person who sent the email makes me believe that it isn’t a US based place (even though they only ship in the US)?
this poor toucan can’t stand up all the way
are these cockatiels babies or are their tails clipped?
Let me know if any of my guesses are wrong and let me know your opinions of these pics