Seriously.
So I ordered a month or so ago some things for my mom to try for her birds. Emailed yesterday for a refund as zero communication and nothing shipped. Went straight to PayPal for a refund claim as I read this thread first and knew what would happen. Sure enough a tiny bit after my email for a refund I got a shipment notice. Sigh.
Emailed her again and said nope, refund me and keep your package as I have safety concerns regarding the food. She emailed me this blurb: “There was someone upset with me and spreading some rumors elsewhere, but I pride myself in my standards and my ability to stay out of drama. I understand that it's everywhere these days, but I hadn't heard of any concerns...”
Rather than get into it with her I thankfully have my husband who gets straight to the point lol. When she said the post office has it already, even tho tracking says they don’t, we said simply call them and have the shipment stopped since it clearly isn’t even scanned in yet. But no response to that yet.
One of my favorite quotes is when a person shows you who they are, believe them. My husband finds criminals and liars everyday for his job so he recognizes them better than I do and after reading just one email he said “yep, you’ve gotta stand your ground with people like this.”
I HATE confrontation and have ordered so many times from the vendors here and I don’t think I’ve ever had a single issue with any of them over the years. I always want to be polite and non confrontational but when it comes to my birds safety and also the money I put into that...just nope. It also helps to have my husband tell me that legally this can be considered a fraudulent business dealing and we do have the right to file a report in her jurisdiction should she continue to ignore repeated requests for a refund.