Problem with cage?

[Gyoussef]

I received my a and e dometop cage today from csnstores, and when I opened it I found that there was a brown coloured portion on two parts of the cage. It was also on the bubble wrap too, but it really sticks out because the cage is white. I would like to know if you guys think it's rust or what, and also if you think I should call the a and e hotline.

 

[trout]

It could also just be dirt, have you tried cleaning it with anything?
Could you post a picture?

 

[Gyoussef]

I tried to wipe it off with a cloth and water, and it did not come off. While I was downstairs typing this I found out that my sister tried to use a little soap as well and it did not do anything. I called a&e and they told me that I should hear back from them in about an hour. I will try and post a pic.

 

[Gyoussef]

Here is a picture I got before the camera battery died.

 

[trout]

it doesn't look like rust, in the pic it almost looks more like blood or maybe grease.

I would try cleaning it with something stronger.

 

[Gyoussef]

What is something good to clean it with? I don't want to try and use something toxic. My sister is suggesting CLR.

 

[GG.]

Have you heard back from A&E yet?

I would wait to hear from them before doing anything else to it - this is not a cage that is presently housing a bird, right?

 

[rockoko]

I have disgusting marks like that on a flight cage stand I have on the lanai as an extra cage. I never was able to remove the stains. (It was new too)

 

[Gyoussef]

Have you heard back from A&E yet?

I would wait to hear from them before doing anything else to it - this is not a cage that is presently housing a bird, right?

No it won't be housing a parrot for around two weeks. I am sending the cage back I have decided. I just found that one of the bars does not go all the way to the top edge, which equals a pretty big hazard. I just noticed two big bends in two of the bars as well.

 

[GG.]

sounds like a good plan