Name and website of store: Parrotdise Perch parrotdise What type of store? brick & click (3 locations) Are you able to do custom orders? depends - we custom make rope perches to fit specific carriers Where is the store located? Do you ship internationally? Alberta, Ontario & New York (no international ) How are items stored prior to purchase? We were the very first shop to maintain a bird free environment. We do not participate in shows where there are birds so we can guarantee to our customers that our products have not been exposed to birds. What is your return policy? We do not accept any returns, but will ensure manufacturers warranty is honored. Shipping options? USPS, UPS, Canada Post, Purolator, UPS, Fedex sales/specials/comments? seniors discount, first time shoppers discount, and about 6 sales a year including a free shipping sale with minimum purchase. Our US store requires a minimum of $50 for each purchase.