Cage woes corrected!

[Sweet Louise]

I had posted about a problem I was having with the stainless steel cage I purchased new. It took several months, but A & E did everything they said they would. They replaced the cage in full. It took months as they wanted to work with the manufacturer as the cage I bought had a serious manufacturer defect. A & E had a freshly made cage, not one from stock, sent to me. It was delivered today and awaits assembly which I hope to do this weekend. It has been stressful but A & E did everything possible to correct the problem and at no cost to me. I am impressed and really believe they want to deliver quality cages to customers.

 

[saroj12]

I had posted about a problem I was having with the stainless steel cage I purchased new. It took several months, but A & E did everything they said they would. They replaced the cage in full. It took months as they wanted to work with the manufacturer as the cage I bought had a serious manufacturer defect. A & E had a freshly made cage, not one from stock, sent to me. It was delivered today and awaits assembly which I hope to do this weekend. It has been stressful but A & E did everything possible to correct the problem and at no cost to me. I am impressed and really believe they want to deliver quality cages to customers.

i'm very happy with them too!