More and more, especially for my animal supplies, I’m ordering from smaller vendors like a lot of the ones on this site. Amazon has gotten so huge and while some of the vendors are great, many orders are directly shipped from overseas and there is little quality control. I’ve bought bird toys that state they have stainless metal screws and washers and had them arrive with all galvanized parts etc. I decided to quit before I got stuck onto their chronic returner list lol.
Also, I tried to write a review of a product that I had initiated a return on and they wouldn’t let me because I returned it, it wasn’t a verified Amazon purchase??????????
Your cage situation isn’t Amazon’s fault as it was shipped from A&E but where are the days of people being held accountable? I remember when eBay would suspend vendors from doing business if there were frequent complaints. Nobody really seems to care anymore.
I hope you find a straight, rust free cage soon!