As
@finchly mentioned I think the Finch Farm takes orders and has a supply of breeders they purchase from. Nothing but a mill actually in my opinion. As a matter of fact, I was poking around pinterest quite some time ago and came across a photo of a pair of yellowsided green cheeks I OWNED. How that photo got there is beyond me but definitely stolen from somewhere... probably my old photobucket account that I haven't looked at in years. So... I clicked on that photo and it ended up taking me to... one guess... THE FINCH FARM. They were using my photo of birds I had owned to advertise their yellowsided green cheeks. So.......... I sent them a nice note. I don't see that photo anymore on their site. Here's my polite request to remove my photo and the conversation I had with their representative.
Chat started: 2018-12-07 09:28 PM UTC
(09:28:30 PM) Andrea: Hi, I came across your website via Pinterest. Googling for photos of sun conures and I see a photo of mine used on your website advertising Conure- Yellow-sided Green Cheek. Those two birds are my birds, I have the original files on their photos taken years ago and I don't recall you or any representative asking me for permission to use this photo. You.. Your Company The Finch Farm are misrepresenting birds that you sell by using MY PHOTOS of MY BIRDS. I expect you to remove this image from your website Quickly. You need to use photos from your photography and birds you currently have for sale.
Andrea
(09:28:32 PM) Dee: Hello! Thank you for visiting our store! How can I help you today?
(09:28:37 PM) *** Sales & Support joined the chat ***
(09:28:48 PM) Andrea: Read my message Dee.
(09:29:16 PM) Sales & Support: Thank you! I will let Management know right away!
(09:29:38 PM) Sales & Support: The yellow-sided green cheek?
(09:29:48 PM) Sales & Support: Where was it used?
(09:30:03 PM) Andrea: Yes... the picture with the two yellow sided green cheeks.
(09:30:11 PM) Sales & Support: Right on our site??
(09:30:18 PM) Andrea: It's on your website... yes!
(09:30:40 PM) Andrea: I'm on your page of conures for sale.
(09:30:52 PM) Sales & Support: I will have it taken care of right away, thanks for letting me know!
(09:31:10 PM) Andrea: Will they contact me regarding this matter?
(09:31:31 PM) Sales & Support: Yes we can send you an email as soon as it's been taken care of for you
(09:32:01 PM) Sales & Support: We get our photos from shutterstock as example for a bird species, so it is a bit surprising
(09:32:28 PM) Andrea: Thank you. I will check back and make sure it is removed. These photos were never on shutterstock.
(09:33:04 PM) Sales & Support: You're welcome, I will forward the information and it will be reviewed as soon as possible
(09:33:26 PM) Andrea: Looking forward to hearing back from one of your supervisors.
(09:34:19 PM) Sales & Support: Absolutely!
(09:34:27 PM) Sales & Support: Thanks again for letting us know!
(09:36:56 PM) Andrea: Not the first time people have taken my photos and used them to represent what they are selling. I just manage to catch this on pinterest. I don't like misrepresentation so I always contact the source.
(09:38:06 PM) Sales & Support: It's appreciated! We actually send a photo of the exact bird people receive in the travel box before we send it... but I did send a message to the Marketing Dept so it should be fixed shortly
(09:38:52 PM) Andrea: Thank you. I'm actually very surprised people look at a website and order birds online.
(09:39:32 PM) Sales & Support: Yes we have thousands of customers... I just gave your email to our Marketing Manager who will be contacting you
(09:39:55 PM) Andrea: thanks.
(09:40:24 PM) *** Sales & Support left the chat ***