Trust... I give her benefit of doubt, and show her that hey, I'm not mad that you lost control, it's ok and you can trust daddy here... Getting mad, or showing fear is not the solution... You have to face it head on... My Zon is nearly 14, had her 8 of those. We have had a tremendous bond in those 8 years so far, so showing her it's ok to have hormonal attacks, I'm here. Helps a little. They don't fully understand it, it's frustrating and uncontrollable for them. They can learn to control it some, may never be easy.. but to say no can't have a biting Amazon is saying you don't understand the balance of nature. Hormones are a part of that in just about all species of animals.Gee.. you are one brave soul. I've never let my big birds on my shoulder. Be careful..... those hormones aren't gone yet.