I stupidly bought three of their carriers based on all the rave reviews everyone is spouting off: one African Grey version which is hella expensive and two smaller versions, all with upgraded stainless screening.
These are ok if you have NON-DESTRUCTIVE birds in them. My Grey ripped the inside of hers to pieces within a few hours, she just doesn't like being caged. Our Jardine managed to chew a hole in the screen on his. Wonderful.
The real UNACCEPTABLE problem is their zippers. Within just a few months I happened to be in the hardware store and looked down and my Caique had his head outside the carrier, this after I fully zipped him up in it. The zipper separated. This has started on all three of my carriers that I bought, all within a year of purchase.
I have contacted Celtai and spoke with a woman who said I must keep the zippers clean. Believe me, the zippers are clean. Not only are they clean, after I noticed the first separation, I started lubing them to reduce the friction of the slider on the teeth. They still started separating on the other two carriers.
The crux of the problem is the gauge of the zipper is too light for the stainless screen they use. The screen is so stiff that you really have to coax the zipper around the corners or the stiffness of the screen will eventually cause the teeth to separate. Even with careful zipping, mine still separate.
I also asked how much to repair and can they use a heavier gauge zipper - nope. Just the same ol zipper for you!
So I'm done with Celtai and also wondering if anyone has successfully repaired the zippers on these? I am trying to find a heavier zipper and will have the zippers replaced. Otherwise it's $700+ in the trash.
Notice the two zipper heads are in the full down position, and the side of the screen is wide open! Do you want to lose your bird outside in one of these?
These are ok if you have NON-DESTRUCTIVE birds in them. My Grey ripped the inside of hers to pieces within a few hours, she just doesn't like being caged. Our Jardine managed to chew a hole in the screen on his. Wonderful.
The real UNACCEPTABLE problem is their zippers. Within just a few months I happened to be in the hardware store and looked down and my Caique had his head outside the carrier, this after I fully zipped him up in it. The zipper separated. This has started on all three of my carriers that I bought, all within a year of purchase.
I have contacted Celtai and spoke with a woman who said I must keep the zippers clean. Believe me, the zippers are clean. Not only are they clean, after I noticed the first separation, I started lubing them to reduce the friction of the slider on the teeth. They still started separating on the other two carriers.
The crux of the problem is the gauge of the zipper is too light for the stainless screen they use. The screen is so stiff that you really have to coax the zipper around the corners or the stiffness of the screen will eventually cause the teeth to separate. Even with careful zipping, mine still separate.
I also asked how much to repair and can they use a heavier gauge zipper - nope. Just the same ol zipper for you!
So I'm done with Celtai and also wondering if anyone has successfully repaired the zippers on these? I am trying to find a heavier zipper and will have the zippers replaced. Otherwise it's $700+ in the trash.
Notice the two zipper heads are in the full down position, and the side of the screen is wide open! Do you want to lose your bird outside in one of these?
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